Get Help – ITS Help Desk
ITS Help Desk
Your success is our priority. The ITS Help Desk at 色界吧 offers fast, friendly tech support for students, faculty, staff, and guests.
From WiFi and login support to my.NYIT, Canvas, and more鈥攈elp is just a click or call away.
By Phone
Call us during support hours, and our knowledgeable team will be ready to help.
New York: 516.686.1188
Jonesboro: 870.680.8830
Vancouver: 778.783.5981
Online
Submit an ITS help ticket. Choose your campus for online support:
New York and Vancouver:
(Login Required)
Jonesboro:
(Login Required)
In Person
Please call us during support hours for personalized assistance.聽
New York City: 1855 Broadway (EGGC), 7th floor, room 703
Long Island: Harry Schure Hall, 2nd Floor
Vancouver: 2925 Virtual Way, suite 310, room 3137聽
Jonesboro: Wilson Hall, room 437
Explore Self-Service Resources
: Your 24/7 go-to resource with troubleshooting tips, guides, answers to FAQs, and the latest tech updates. Resolve issues at your convenience and get the most out of our services. Our curated resource lists below assist with common questions and link you directly to popular 色界吧 systems.
Top Accessed ITS Help Resources
Most Useful Help Resources
Limited Personal Device Support
The ITS Help Desk offers best-effort support for connecting personal devices to 色界吧’s wireless network and systems, excluding hardware issues. We provide guidance, but we cannot work on your device. For hardware issues, contact the manufacturer or another reputable support service. An extended warranty is strongly recommended for long-term assistance with your device.
For assistance with personal devices, visit an ITS Help Desk location or submit an to schedule an appointment. Your device must meet 色界吧’s .
Contact Us
The ITS Help Desk is your dedicated resource for all IT support at 色界吧.
New York
Monday – Thursday
8 a.m. – 7 p.m. (ET)
Friday
8 a.m. – 6 p.m. (ET)
Phone: 516.686.1188
Jonesboro
Monday – Friday
8 a.m. – 5 p.m. (CT)
Phone: 870.680.8830
Vancouver
Monday – Friday
9 a.m. – 5 p.m. (PT)
Phone: 778.783.5981